Human Capital =>> Social Networking Leveraging Mobile Technology to Enhance the Customer Experience Document: | Video: | Podcast: | Font Size: Small Medium Large Leveraging Mobile Technology to Enhance the Customer ExperienceMobile technology has moved from being a technology silo to being an integral tool that enhances the customer experience. Mobile technology has moved beyond being a customer touch point to being an assistive aid during the customer journey. Login or Subscribe to access full content. Tags: Social Networking, A $13 Trillion Market Opportunity Waits For Firms Who Embrace Accessible Design As Virtual Care Matures More Employees See Unique Benefits Executive Coaching Evolves: Now More Personal, Focused, and Future-Oriented Than Ever