Human Capital =>> Social Impact Leveraging Mobile Technology to Enhance the Customer Experience Document: | Video: | Podcast: | Font Size: Small Medium Large Leveraging Mobile Technology to Enhance the Customer ExperienceMobile technology has moved from being a technology silo to being an integral tool that enhances the customer experience. Mobile technology has moved beyond being a customer touch point to being an assistive aid during the customer journey. Login or Subscribe to access full content. Tags: Social Networking, Organizational Coaching Helps People Rise to Their Level of Leadership Reaching Employees with Mobile Technology…No Matter Their Location The Double Edge of Social Media: Employee and Customer Engagement