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Awareness Plus Action Best Approach for Mitigating Bias


There is no magic solution to minimizing workplace bias. It takes a combination of employee awareness and organizational structures that reduce the opportunities to demonstrate bias.

The business world is fast paced, but that does not mean the way people think can be changed rapidly also. That has never been more apparent than when organizations try to modify biased decision-making and expressions of employee judgments. Expressions of conscious bias are easier to address because of their blatant expression. Unconscious biases begin forming in childhood so by the time someone is employed the beliefs are deep-seated and can become barriers to organizational progress. There are two approaches to mitigating bias. The first is modifying cognitive processes by raising awareness of bias. The second is architecting organizational processes to reduce opportunities to express bias. Both approaches are necessary to minimize bias and become an inclusive organization embracing diversity as a positive change.

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