Best Practice =>> Social Networking Getting and Keeping Customers Strategies for Customer Engagement Document: | Video: | Podcast: | Font Size: Small Medium Large Running a small business is no easy task for anyone. However, the challenge is even more daunting for women and minority business owners. What are the benefits for them in terms of utilizing customer relationship management (CRM) processes in their businesses? Login or Subscribe to access full content. Tags: TalentManagement, Transforming Social Networks into Employee Collaboration Networks CEO Murray Martin Showcases Diversity at Pitney Bowes Plugging the Social Media Time Drain with Management Best Practices