Best Practice =>> Global Invest Getting and Keeping Customers Strategies for Customer Engagement Document: | Video: | Podcast: | Font Size: Small Medium Large Running a small business is no easy task for anyone. However, the challenge is even more daunting for women and minority business owners. What are the benefits for them in terms of utilizing customer relationship management (CRM) processes in their businesses? Login or Subscribe to access full content. Tags: TalentManagement, Strengthening Inclusion and Diversity by Fostering a Culture of Empathy Growing Supplier Capacity through Leadership Development When Talent Can’t Travel, How Can They Grow?