The insurance industry is ripe with supplier opportunities as companies transform their claims processing to achieve operational excellence, and products and services to enhance their competitive advantage. Technology is at the heart of the transformation. - By Donna Benjamin

Business as usual in supply chain management is not effective in the current environment of frequent natural disasters, a growing population producing an increased number of claims, increasing business interruption claims, and changing technology. Supply chain partners are the primary deliverers of services to insurance company clients, and the need for innovation is enormous as claims costs skyrocket.