Human Capital =>> Social Networking The Double Edge of Social Media: Employee and Customer Engagement Document: | Video: | Podcast: | Font Size: Small Medium Large The Double Edge of Social Media: Employee and Customer Engagement Login or Subscribe to access full content. Tags: Social Networking, A $13 Trillion Market Opportunity Waits For Firms Who Embrace Accessible Design As Virtual Care Matures More Employees See Unique Benefits Executive Coaching Evolves: Now More Personal, Focused, and Future-Oriented Than Ever